Returns & Exchanges

At GYROOR, we stand behind the quality of our electric rideables and offer a 30-day satisfaction guarantee to ensure you have the best experience on every journey. If you are not completely satisfied with your purchase, you can return or exchange your product in its original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, including all accessories, chargers, and manuals to ensure a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at the designated carrier location for transit back to our warehouse.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.